Shipping and Delivery

Updated: Nov 22

Holiday 2020 Shipping Deadlines
*NO GUARANTEED DELIVERY FOR CHRISTMAS*
Because of carrier delays we cannot guarantee delivery for any upcoming date or provide refunds for orders that do not arrive on time. 
With these deadlines you *should* receive your order in time for Christmas. Note that these estimates are conservative and we will still be happily accepting and shipping out orders after these dates :) 

Most orders are shipping from our studio within 3-4 days of ordering. 


Canada
Outside of Ontario: Nov 26
Inside Ontario: Dec 2
GTA: Dec 10

USA
Dec 15

International - date has passed - all orders outside Canada/USA are facing major delays and may not arrive on time. 

Free studio pickup available - please email us to arrange or select local pickup at checkout!

Estimated Delivery Times (once shipped)

Canada

  • Lettermail Untracked: 4-21 business days. Significant lettermail delays at this time - to speed up delivery please upgrade to the tracked option
  • Expedited Tracked: 4-13 business days. 
  • Priority: 2-8 business days

USA

US First Class - Lettermail Untracked: 6-14 business days. Lettermail delays at this time - to speed up delivery please upgrade to tracked option.

US First Class - Tracked: 5-10 business days

US Priority - Tracked: 3-8 business days 

Europe

Shipped with Canada Post "Small Packet" or "Tracked Packet." Once the item is shipped delivery time is *usually* within 10 business days but can take up to 21+ business days. International carriers reporting significant COVID-19 delays. Shipping cost does not cover duties. You are responsible for paying all duties/customs fees.


Elsewhere

We do ship to most countries but cannot guarantee or predict any delivery times at this point. Please note that items outside of Canada/USA might be charged duties upon arrival - you are responsible for paying all duties/customs fees.

Please contact us if you need the item for a quickly approaching date. Unfortunately we do not provide refunds for items that do not arrive for a specific upcoming date.