Shipping and Delivery
Items are usually shipped every 2-5 days, all shipping time estimates are in addition to the processing time. Note that we do not provide refunds for items that do not arrive by a specific upcoming date unless explicitly guaranteed via direct email. A kind reminder that small businesses cannot compete with big box store delivery times - we appreciate your kindness and understanding in supporting a micro-business like ours!
Pickups
To pick up your order at our studio (15 Adrian Ave) select local pickup at checkout under the shipping options. We will email you (usually within 24 hrs) once your order is ready with a link to book a pickup appointment. Last day for local pickup is Dec 17. Check your junk-mail for your pickup email if you don't see it!
Suggested order date to arrive by Christmas
Last day for local pickup: Dec 17
CANADIAN LETTERMAIL: DEC 5
EXPEDITED PARCEL (GTA): DEC 15
EXPEDITED PARCEL (REST OF CANADA): DEC 8
USA LETTERMAIL: NOV 30
USA First Class Tracked: DEC 7
USA Priority Tracked: DEC 12
INTERNATIONAL: NOV 20
Estimated Delivery Times (once shipped)
Canada
- Lettermail Untracked: 4-21 business days. Significant lettermail delays at this time - to speed up delivery please upgrade to the tracked option
- Expedited Tracked: 4-13 business days.
- Priority: 2-8 business days
USA
US First Class - Lettermail Untracked: 6-14 business days. Lettermail delays at this time - to speed up delivery please upgrade to tracked option.
US First Class - Tracked: 5-10 business days
US Priority - Tracked: 3-8 business days
Europe
Unfortunately we only accept European orders via Etsy now - visit our Etsy page to order!
Australia/NZ
Domestic Untracked: 10-60 business days
Domestic Tracked: 10-45 business days
Elsewhere
Email us with what you'd like to order and your address and we will get you a custom quote!