Shipping and Delivery
Items are usually shipped every 2-5 days, all shipping time estimates are in addition to the processing time. Note that we do not provide refunds for items that do not arrive by a specific upcoming date unless explicitly guaranteed via direct email. A kind reminder that small businesses cannot compete with big box store delivery times - we appreciate your kindness and understanding in supporting a micro-business like ours!
Pickups
Location: 15 Adrian Ave Unit 227, buzzer 2270 - curbside pickup only, call us when you arrive and we will bring your order outside.
Select local pickup at checkout under the shipping options. We will email you (usually within 24-48 hrs) once your order is ready with a link to book a pickup appointment. Check your junk-mail for your pickup email if you don't see it.
Click here to view our pickup schedule (but please don't book a pickup until you receive the email letting you know your order is ready!)
Estimated Delivery Times (once shipped)
Canada
- Lettermail Untracked: 4-21 business days.
- Expedited Tracked: 4-13 business days.
- Priority: 2-8 business days
USA
US First Class - Lettermail Untracked: 6-14 business days.
US First Class - Tracked: 5-12 business days
US Priority - Tracked: 3-8 business days
Europe
Unfortunately we only accept European orders via Etsy now - visit our Etsy page to order!
Australia/NZ
Domestic Untracked: 10-60 business days
Domestic Tracked: 10-45 business days
Elsewhere
Email us with what you'd like to order and your address and we will get you a custom quote!