When will my order ship?
We usually ship all orders within 1 week of ordering. Orders *usually* ship out on Friday mornings. Delivery time within Canada is 3-7 business days, within the USA delivery time is 2-4 business days.
Canadian and International (non USA) orders are shipped with Canada Post. Orders to the USA are shipped with USPS. We are not responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the purchaser.
Can you guarantee shipping by a specific date?
Please message us before purchase if you'd like to check to see if your order can arrive by a specific date. We do not provide refunds for orders outside of Canada that are not delivered on time, as it's always possible an order could be delayed at customs.
Can I pick up my order locally?
Yep! If you prefer to save on shipping costs you can pick up your purchase at my Toronto studio located at 15 Adrian Avenue. Use coupon code "FREESHIPPING" to remove the shipping cost.
Pick-up hours are *usually* available Monday-Thursday, 11am-6pm. Date and time (within a 1 hour window) of pick-up must be provided with at least 48 hours notice. We are often in and out of the studio within the above hours so pickup MUST be pre-arranged - no "drop ins" (or we might not be there!).
Please note that if you opt for pick-up we do not provide any packing/wrapping materials for your purchase beyond our regular retail packaging (the item is not packaged/bubble wrapped to ship).
Currency + Tax
All prices on our website are listed in Canadian dollars. Items purchased within Canada will be charged the applicable sales tax
Holiday Schedule 2016
We will be closing up shop for the holidays on December 12th. Please place all orders before this date to receive before Christmas!
We will be exhibiting at the One of a Kind Show from Nov 24-Dec 4, so please be patient with any delays during this time :)